Welcome to the satreward.id website. Please read the Terms and Conditions below carefully to understand the regulations for accessing and using the services we provide. By accessing the satreward.id website, you accept and agree to comply with these Terms and Conditions, including policies and other information available on the SATMESIN platform. If you do not agree with these Terms and Conditions, we advise you to stop accessing the SATMESIN platform or using the services available therein.
1) General
Users agree to:
a) Comply with all policies, procedures, guidelines, instructions, and notices related to SATREWARD services as outlined in these Terms and Conditions.
b) Not access the SATREWARD Platform or open an account using or uploading software or materials that contain/suspect to contain viruses, harmful components, malicious code, or other harmful components in any way that may damage data, cause harm, or disrupt the operation of other users' computers or mobile devices.
c) Understand that you are fully responsible for all risks arising from third-party use of your membership.
d) Not use another member’s card or password under any circumstances.
e) SATMESIN reserves the right to reject registrations and cancel transactions or registrations and memberships if: the consumer provides false or inaccurate information during the registration process, is involved in legal violations, or does not meet and/or violates the terms and conditions.
f) Matters not covered or not regulated will be addressed in amendments to the terms and conditions, which are entirely at the discretion of SATMESIN.
g) Users are not allowed to reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material on our application, except as permitted by law.
h) We make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability concerning our application or the information, products, services, or related graphics contained on our application for any purpose.
2) Account
a) If the user is an individual, the user must be 17 years old or older when using SATMESIN services or under 17 years old but has obtained parental/guardian consent.
b) If the user is a legal entity/business entity, the user must be a legal entity/business entity with legality as required by the laws and regulations applicable in the jurisdiction of the Republic of Indonesia.
c) Users may not use the satreward.id website for illegal or unauthorized purposes.
d) Users agree to provide their data and identity to SATMESIN consciously, accurately, up-to-date, and completely.
e) Users are responsible for maintaining the confidentiality of their membership information, including passwords and all activities that occur in each member's account.
f) Users agree to immediately notify SATMESIN of any unauthorized use of the account or password and any other security breaches.
g) SATMESIN reserves the right to modify or discontinue services for any reason, without notice, at any time.
3) SATREWARD Membership Requirements
a) Customers must register and pay IDR 999,000 per year to become a SATREWARD member.
b) Customers must fill in their personal information at bit.ly/pendaftaran-satreward.
c) Membership is valid for 1 year from the time the customer is registered as a member.
d) Members must be registered on the SATREWARD website.
e) Members are responsible for maintaining the confidentiality of their membership information, including passwords and all activities that occur in each member's account.
f) Members agree to provide their data and identity to SATMESIN consciously, accurately, up-to-date, and completely.
g) Members agree to immediately notify SATMESIN of any unauthorized use of the account or password and any other security breaches.
h) Members are not allowed to use another member's card and password under any circumstances.
i) SATMESIN reserves the right to change the terms and conditions of the membership program without prior notice.
4) Token Reward
Token Reward is a token collected every time a member makes a purchase transaction at SATMESIN. Each member who has activated their SATREWARD account through the SATMESIN website and sales admin is entitled to receive loyalty tokens ("Token Reward") every time they make a purchase at SATMESIN (whether through an offline store, marketplace, website, and sales admin as determined by SATREWARD). Members can use their Token Reward balance to exchange for Merchandise and Gifts determined by SATMESIN. Further terms and conditions regarding Token Rewards can be found in the Token Reward Terms and Conditions.
Terms and Conditions:
Some facilities, benefits, and certain services offered on or through the SATMESIN website require members to register and become members under applicable terms.
a) Tokens are only awarded for transactions made by members registered in the membership program.
b) Members receive 1 point for every IDR 100,000 spent, valid in multiples.
c) The number of Reward Tokens earned depends on the member class.
5) Welcome Gift
Welcome Gift is a special gift given to new members who have registered as members. This benefit is given as an appreciation from SATMESIN to new customers who join the membership program and make transactions.
Terms & Conditions:
a) The welcome gift is only valid for new members who have just registered for the SATMESIN membership program.
b) The welcome gift can be picked up directly at the nearest SATMESIN store by showing proof of transaction and valid identification during pickup or sent via courier with shipping costs borne by the recipient.
c) The type of welcome gift depends on stock availability.
6) Free Shipping
Free Shipping is a voucher that can be used to reduce shipping costs on every purchase at SATMESIN.
Terms & Conditions:
a) Free Shipping is only valid for deliveries within the area specified by SATMESIN (JABODETABEK City Area).
b) Free Shipping applies to transactions at offline stores, websites, and sales admin.
c) Free shipping for a minimum transaction of IDR 6,000,000.
d) Each membership class has a different number of free shipping vouchers.
7) Birthday Treats
Birthday Treats is a special gift given to members in their birthday month. This gift can be in the form of additional points, vouchers, or exclusive merchandise.
Terms & Conditions:
a) Members must ensure that the birth date registered in their account is correct and matches their ID card.
b) The type of birthday gift varies depending on the membership class.
8) Webinar
A webinar is an online seminar organized by SATMESIN periodically, providing members with the opportunity to learn and obtain the latest information from experts in their field.
Terms & Conditions:
a) Webinars will be held 1 to 2 times per month.
b) Webinar topics will vary and be tailored to members' interests and needs or popular topics.
c) Members must register in advance to participate in the webinar according to the available schedule and quota.
d) Participants can access the webinar recording and the PPT materials presented during the webinar.
9) Community
The community is an exclusive group consisting of SATREWARD members, where they can share experiences, get the latest information, and interact with each other.
Terms & Conditions:
a) Community members will join a Telegram group provided by SATMESIN.
b) Members are required to comply with the rules and ethics that apply in the community.
c) Discussions and information shared in the community must be constructive and beneficial to all members.
Details of community activities: